1. Introduction
AYURFEM ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website ayurfem.com and use our services.
We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Data Controller
AYURFEM is the data controller responsible for your personal data.
Contact: admin@ayurfem.com
3. Information We Collect
3.1 Information You Provide
- Contact Information: Name, email address, phone number when you fill out forms or contact us
- Newsletter Subscription: Email address when you subscribe to our newsletter
- Collaboration Inquiries: Professional information, organization details, and research interests
- Communications: Any information you provide when contacting us via email or WhatsApp
3.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on pages, click patterns
- Device Information: Browser type, operating system, device type
- Location Data: General geographic location based on IP address
- Cookies: See our Cookie Policy section below
4. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide customer support
- To send newsletters and educational content (only with your consent)
- To process collaboration requests
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
5. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Consent: When you subscribe to our newsletter or accept cookies
- Legitimate Interest: To improve our services and respond to inquiries
- Contract: To fulfill collaboration agreements
- Legal Obligation: To comply with applicable laws
6. Cookie Policy
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
6.2 Types of Cookies We Use
- Essential Cookies: Required for website functionality (e.g., language preferences). These do not require consent.
- Analytics Cookies: Help us understand how visitors interact with our website. We use privacy-focused analytics.
- Marketing Cookies: Currently not used. If implemented in the future, we will update this policy and request your consent.
6.3 Managing Cookies
You can control cookies through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.
7. Data Sharing and Third Parties
We do not sell your personal data. We may share information with:
- Service Providers: Email service providers (for newsletters), form processors, hosting providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
9. Data Retention
We retain your personal data only as long as necessary:
- Newsletter subscribers: Until you unsubscribe
- Contact form submissions: 2 years
- Collaboration inquiries: 3 years
- Analytics data: 14 months (anonymized)
10. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at admin@ayurfem.com. We will respond within 30 days.
11. Newsletter and Marketing
We only send marketing emails to those who have explicitly opted in. Every email includes an unsubscribe link. We use double opt-in to confirm your subscription.
12. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
13. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure hosting, and access controls.
14. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting a notice on our website or sending an email.
15. Contact Us
For questions about this privacy policy or your personal data:
Email: admin@ayurfem.com
WhatsApp: +34 634 057 003
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.